Effective Date: September 2026
Welcome to Pinnacle Global. By accessing or using pinnacleglobal.com.ng, placing an order, or purchasing a product from us, you agree to these Terms & Conditions.
1. About Pinnacle Global
Pinnacle Global operates an online products marketplace where products are offered directly for sale by Pinnacle Global.
Unlike a third-party marketplace, the products listed on our platform are owned and supplied directly by Pinnacle Global.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the website are accurate.
However, minor differences in colour, appearance, packaging, or presentation may occur, particularly where products are viewed on different devices.
3. Orders
Submitting an order through our website constitutes a request to purchase the selected product.
After an order is received, Pinnacle Global may contact the customer to confirm the order, delivery details, and other relevant information before processing it.
We reserve the right to decline or cancel an order where there is a legitimate reason, including product unavailability, pricing errors, suspected fraudulent activity, or inability to complete delivery.
4. Prices and Payment
Product prices are displayed on the website and may change without prior notice.
The applicable price at the time an order is confirmed will generally apply to that order, except where an obvious pricing or system error has occurred.
Customers are responsible for providing accurate payment and order information.
5. Delivery
Pinnacle Global aims to arrange delivery within 7 days after order confirmation.
Delivery times may vary depending on location, availability, logistics, and circumstances beyond our reasonable control.
For further information, customers should refer to our Shipping & Delivery Policy.
6. Returns and Refunds
Customers may request a return within 7 days of receiving an order, provided the product remains intact and meets the requirements contained in our Return & Refund Policy.
7. Customer Responsibilities
Customers agree to:
- Provide accurate contact and delivery information.
- Use the website and its services lawfully.
- Not attempt to interfere with the operation or security of the website.
- Not use another person’s information or payment details without authorisation.
- Inspect products upon delivery and promptly report any legitimate issue.
8. Website Content
The content on the Pinnacle Global website, including text, images, graphics, logos, and other materials, belongs to Pinnacle Global or is used with appropriate rights.
Website content may not be copied, reproduced, modified, or commercially exploited without permission.
9. Limitation of Liability
Pinnacle Global will take reasonable steps to provide accurate information, process orders properly, and arrange delivery.
However, we will not be responsible for delays, interruptions, or losses caused by circumstances outside our reasonable control, including logistics disruptions, network failures, natural events, or other unforeseen circumstances.
10. Changes to These Terms
Pinnacle Global may update these Terms & Conditions when necessary to reflect changes to our services, business operations, or applicable requirements.
Updated terms will be published on this website.
11. Governing Law
These Terms & Conditions are governed by the laws applicable in the Federal Republic of Nigeria.
Any dispute relating to the use of our website or purchase of our products should first be brought to Pinnacle Global for an opportunity to resolve the matter amicably.
12. Contact
For questions concerning these Terms & Conditions, orders, returns, or other services, customers may contact Pinnacle Global through the contact channels provided on our website.